Closeup of Cadillac front grill

Owner Benefits

Being a Cadillac owner has its perks. Beyond the pride you'll feel when you bring your luxury sedan or SUV home to Morrisville, you'll also have access to a comprehensive Cadillac owner benefit program—Cadillac Complete Care—that ensures our commitment to owner satisfaction. The Cadillac Owner Center is a one-stop, online resource for all your vehicle needs. This resource gives you the ability to:

  • View Service Records
  • Download Owner's Manuals
  • View warranty status
  • Assist with Bluetooth pairing
  • And other useful information
Service tech holding a flashlight, looking under chassis of vehicle.

Cadillac Premium Care

We're with you for the long haul. That's the promise that comes with Cadillac Complete Care - our comprehensive owner benefit program that provides excellent service and support from the moment you purchase your new vehicle.

All 2019, 2020 AND 2021 Cadillacs Come Equipped with Cadillac Premium Care. Services Include:
  • Oil and Filter Change
  • Tire Rotation
  • Multi-Point Vehicle Inspection (MPVI)
  • Cadillac Roadside Assistance – 6-Year/70,000-Mile Package1
  • Courtesy Transportation – 6-Year/70,000-Mile Coverage1
  • Warranty Coverage – a 4-Year/50,000-Mile Bumper-to-Bumper Limited Warranty and 6-Year/70,000-Mile Powertrain Limited Warranty.1

Also, enjoy 2 years of OnStar Safety & Security Plan coverage3 and a limited Cadillac Connected Services trial, plus 3 months or 3GB of 4G LTE data (whichever comes first)3.

All 2017 and 2018 Cadillac vehicles (excluding 2017 XT5) include select maintenance services for 3 years or 36,000 miles1. Services include:
  • Oil changes based on your vehicle’s Oil Life Monitoring System
  • Engine Air Cleaner Filter replacement (ATS-V only)
  • Passenger Compartment Air Filter replacement
  • Tire rotation every 7,500 miles
  • Multi-Point Vehicle Inspection (MPVI)

Eligible model-year 2018 vehicles will receive 1 year of OnStar Safety & Security Plan coverage4 and a limited Cadillac Connected Services trial4, plus 3 months or 3GB of 4G LTE data (whichever comes first)4.
Properly equipped model year 2015 and newer vehicles will receive 1 month of OnStar Safety & Security coverage5, 1-month trial of Cadillac Connected Services5, and 1 month or 3GB of 4G LTE data (whichever comes first)5.

2017 XT5 and 2011-2016 Cadillac vehicles cover select maintenance services for 4 years or 50,000 miles1. Services include:
  • Oil changes based on your vehicle’s Cadillac Oil Life Monitor System
  • Engine Air Cleaner Filter replacement (ATS-V only)
  • Passenger Compartment Air Filter replacement
  • Tire rotation every 7,500 miles
  • Multi-Point Vehicle Inspection (MPVI)

Properly equipped model year 2015 and newer vehicles will receive 1 month of OnStar Safety & Security coverage5, 1-month trial of Cadillac Connected Services5 and 1 month or 3GB of 4G LTE data (whichever comes first)5.

Tips for New Cadillac Owners

Adjusting Climate Control

You and your passengers can ride comfortably between Apex and Durham by adjusting the climate control system options. The cabin temperature can be set separately for the driver and passenger, synced for both positions or automatically controlled.

Pairing Your Bluetooth® Device

From placing calls to streaming music, smartphones and other mobile devices let you stay connected and entertained while on the go. We designed the Cadillac Infotainment System to offer Bluetooth® Connectivity, giving you the ability to make hands-free calls or listen to your favorite playlist within your vehicle.

Programming Memory Seats

If you share your vehicle with other drivers, you've probably had the annoying experience of getting in and finding the seat to be in an unfamiliar position. The good news is, if your vehicle is equipped with available memory seat functionality, you can quickly recall your favorite driver's seat position.

Staying Connected with Infotainment

From entertainment and safety to navigation and communication, our vehicles keep you seamlessly connected every day. The Cadillac Infotainment System keeps your calls, texts, music and more all at your fingertips with phone connectivity.

Cadillac mobile app on phone in user's hand

MyCadillac Mobile App

Use your phone to access your service offers and connections, view your Owner's Manual, and even remote start your Cadillac vehicle.

User interacting with vehicle touchscreen on dashboard

Oil Life Monitoring System

Your vehicle may be trying to tell you something - Oil Life Monitoring Systems let you know when it's time for an oil change. And our Certified Service experts can recommend what's best for your vehicle. Schedule an appointment today.

A girl inside a car, looking at her phone

OnStar With 4G Technology and WiFi

OnStar offers Cadillac emergency road service with features like Automatic Crash Response, Turn-by-Turn Navigation, Cadillac Roadside Assistance, At Your Service offers and connections, access to emergency services, and Remote Door Unlock.

A Cadillac floor mat

Accessories at Hendrick Cadillac Cary

Looking to personalize your vehicle? There is a complete catalog of Cadillac parts and accessories to enhance the appearance, performance, and capability of your Cadillac.

Cadillac Logo

Vehicle Recalls

General Motors works diligently to communicate recall and program information to affected customers.

Contact Us with Your Cadillac Owner Questions

Have questions about the Cadillac Complete Care program or how to use Cadillac emergency road service when you need it? Contact us or stop by our showroom in Cary! Our Cadillac experts can clear up any confusion with in-depth answers to all of your questions. If you haven't yet found the right Cadillac for your lifestyle, our onsite finance center can help you explore leasing and buying options and tell you more about our new Cadillac specials. We're here to help you find the right match for your driving desires and your budget!

Contact

Contact Us

Main 919-342-8209 Sales 919-342-8209
115 Team Hendrick Way
Cary, NC 27511
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Glovebox
Contact Us

Contact Us

Main 919-342-8209 Sales 919-342-8209
115 Team Hendrick Way
Cary, NC 27511
Search
Glovebox
Hendrick Cadillac Cary 35.74047, -78.81753.