Customer Reviews

It was great everyone was courteous and professional

Best experience in a dealership by far thanks to jay wheeless and Matt Schuman! Both were extremely helpful&professional!

Quick service with change of tire. Great service with syncing my phone with car.

Picked up Cadillac on Sat. the attendance was not very helpful. Thankfully one of the techs came through and pulled my vehicle around. It was very dirty inside and out-asked front desk if I could run it through the car wash and he stated it was probably broken because he said it had not worked for several weeks-I find that to be very odd for a large dealership to have the car wash broken down for such a long period of time. Disappointed with results this do round-maybe better next time.

Charged too much to inspect AC

Best experience i 've ever had and truly it was because Arthur Fletcher was the best sale person I have ever dealt with. You are fortunate to have him.

I had taken me CTS on at least 2 separate occasions to have the moon roof fixed. They would adjust it and tell me it was working within using is 3 times it was back in the same shape it was before i took it in. My extended warranty would not take care of the problem. If the moon roof would have been fixed correctly while under Cadillac warranty which now they say i need a new glass put in, Not sure they did not recognize that new glass was need when i took it in the first 2 times to get it fixed.

Jamie exceeded my high expectations. Job well done by the entire Team!

excellent service with great attitude---very customer focused

Always professional and prompt service!

They did what was asked. I will have to come back once they receive new parts for the motor of my seat.

It was a very easy experience. Had a miss and an oil change. The wait time was more than anticipated but they had to let car cool a few times for diagnoses

Hendrick has the greatest customer service.

I was met with a kind greeting. The work was performed in a timely manner. And their professionalism was second to none,

Cory and Kyle are absolutely the best! Never have anything negative to say about Hendrick Cadillac. Service and everyone is very knowledgeable and friendly.

John took great care of us.

:)

Very timely and I believe they do quality work.

Called in for a problem I was unsure about what was wrong, Cory diagnosed it as soon as I told him about it when I dropped the car off in the morning and it was done and ready to go before lunch.

Great service